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Managed IT Solutions | Managed IT Services | Managed IT Support | Remote Monitoring & Management (RMM) | 247 Support | Remote IT Support | NextWave IT

FLEXIBLE, TAILORED
MANAGED IT SUPPORT

Running and managing a business involves an immense amount of work, and oftentimes there are simply not enough hours in the day to tick everything off the to-do list. We offer a comprehensive range of managed services for your business, and will work closely with you to create a tailored solution that’s specific to your business, ensuring we deliver an exceptional service at an affordable cost.

  • 24×7 Monitoring: Proactive & Responsive
  • Remote Support: Responsive Support Times
  • Deployment: Automation of Software Updates
  • Patch Management: Microsoft & Apple Patch Management
  • Asset Management: Inventory Scanning & Management
  • Account Management: Weekly Reports & Quarterly Reviews
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A QUICK DEFINITION

CORE INFRASTRUCTURE

Why we're different

Not all businesses are the same and instead of providing rigid packaged services, we provide a flexible, personalised approach, allowing you to choose and tailor our solution to what best meets your needs.

Tailored Service Levels

NextWave IT’s Service Levels are split into 3 defined areas; Fix, Response and Advanced Replacement. Depending on the requirement, all our clients can select a variety of options to tailor their own SLA in response to their networking needs.

Remote Monitoring & Management

Utilising ‘real time’ 24/7 remote monitoring software that proactively identifies, prevents & resolves IT issues before they cause headaches for your business. Remote monitoring enables us to automate maintenance tasks on systems.

A Partnership

We can be your fully managed IT outsource partner or an additional resource to support your existing IT team. In times of crisis, holidays, sickness, NextWave IT can even be called upon to support you ‘as needed’.

services designed around you

Flexible Managed IT Support

With all your IT services managed by one expert provider, you’ll always have peace of mind that your technology is performing at its best.

We’ll make sure your business is supported at all times, while reducing your running costs and maintenance.

Whether we’re resolving issues from our helpdesk or keeping an eagle eye out for unusual activity via our state of the art monitoring technology, we’ll take complete responsibility for all things IT. It’s like having your own team of industry accredited tech gurus without the hassle of recruitment and staffing costs.

Doesn’t that sound great? (It is).

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Confused? It’s not difficult to be overwhelmed, contact us to see if we can help

Solutions

FROM CABLE TO CLOUD

  • Infrastructure

    We ensure your IT infrastructure is always optimised to support the stable and highly available services organisations demand.

  • Network

    Cloud services are network dependent, which is why our network management and monitoring services have become critical to IT.

  • Service desk

    Our 24/7 support is about adjusting to new working patterns, to ensure an always on and available service.

  • Endpoint management

    Client and server endpoints are managed as one estate, ensuring security and stability while maximising uptime and employee productivity.

  • Applications

    We support Software as well as on-premise deployments, ensuring applications are always optimised for the best possible user experience.

  • Managed IT Services

    Providing advanced management tools to clients who want to take their IT Service Management to a higher level.