Running and managing a business involves an immense amount of work, and oftentimes there are simply not enough hours in the day to tick everything off the to-do list. We offer a comprehensive range of managed services for your business, and will work closely with you to create a tailored solution that’s specific to your business, ensuring we deliver an exceptional service at an affordable cost.
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MANAGED IT SUPPORT
A QUICK DEFINITION
Why we're different
Not all businesses are the same and instead of providing rigid packaged services, we provide a flexible, personalised approach, allowing you to choose and tailor our solution to what best meets your needs.
Tailored Service Levels
NextWave IT’s Service Levels are split into 3 defined areas; Fix, Response and Advanced Replacement. Depending on the requirement, all our clients can select a variety of options to tailor their own SLA in response to their networking needs.
Remote Monitoring & Management
Utilising ‘real time’ 24/7 remote monitoring software that proactively identifies, prevents & resolves IT issues before they cause headaches for your business. Remote monitoring enables us to automate maintenance tasks on systems.
We can be your fully managed IT outsource partner or an additional resource to support your existing IT team. In times of crisis, holidays, sickness, NextWave IT can even be called upon to support you ‘as needed’.
services designed around you
Flexible Managed IT Support
With all your IT services managed by one expert provider, you’ll always have peace of mind that your technology is performing at its best.
We’ll make sure your business is supported at all times, while reducing your running costs and maintenance.
Whether we’re resolving issues from our helpdesk or keeping an eagle eye out for unusual activity via our state of the art monitoring technology, we’ll take complete responsibility for all things IT. It’s like having your own team of industry accredited tech gurus without the hassle of recruitment and staffing costs.
Doesn’t that sound great? (It is).